Fault Finding (Part 1 of n)

You just brought up channel sixteen on the fader, wheel or keypad and nothing happened. Oh dear, here we go again! Is it the DBO switch, the scene master, the grand master, the softpatch table, the desk, the control cable, the DMX splitter, the missing DMX terminator, the dimmer rack, the dimmer fuse or circuit-breaker, the mains to the dimmer, the supply to the local distribution board, the patch panel, the multicore loom, the outlet socket, the splitter board, the extension cable, the tail on the luminaire, the lampholder, the lamp or the safety cut-out switch. Are the shutters or barndoors open on the luminaire? Is the desk in the right mode? Is the DMX cable in the right socket? Has the dimmer rack got the right DMX start address? Is the rigger's control overriding the desk? Has the luminaire even been rigged yet, has it been delivered by the hire company or maybe it's just pointing straight into a black drape? No doubt you can probably add at least a dozen similar questions the list.

What are we to do? We could start at one end of the system, let's say at the luminaire and work our way back to the dimmers or the control desk. If the problem is a blown lamp or a configuration switch set to expect MIDI Show Control data from a Microbee computer then we'll hit pay dirt straight away. On the other hand, if the desk has been switched to AMX 192 output, or channel sixteen has been erroneously allocated to an inhibit group, it's going to take a long time to discover. If faults occur randomly within our rig, then we will on average test half the system in order to locate any fault, but statistical averages do not take Murphy's law into account. Murphy correctly predicts: Any search for a fault will always start from that part of the system which will maximise the time required to locate it. Don't get too smart and decide to start from the other end of the system instead, because Murphy's prediction has already taken that it into account.

We could think back to the last time we encountered a similar fault and start testing from there, but of course Murphy has a prediction that covers those bold enough to make assumptions: Apparently identical faults invariably have different causes.
Fault finding really is as simple as ABC:
Assume nothing
Believe no-one
Check everything.

There is an approach to locating faults which is generally more efficient than the end to end or linear search. It's the process known as the binary search, which involves dividing a system up in to successively smaller sub-systems until the fault is isolated. At each step in a binary search we eliminate half the system from our suspicions until what we have left must be the cause of the fault, even if we aren't really prepared to believe what we've found.

A key element to applying this divide and conquer technique to fault finding is the process of substitution: replacing the sub-system under suspicion with another which is known to be working correctly. If for example you wish to eliminate the dimmer rack from your suspicions, there are two steps to follow. First, plug a known working load (which must be a resistive load like a lamp, and of least 100watts if your dimmers are not digitally fired) in to the dimmer in question. If the known load works then you have exonerated the dimmer, if not proceed. Next, plug the load from the faulty circuit in to a known working dimmer. If the load now works, you have exonerated the load. In the case of our hypothetical problem with channel sixteen the approach would be to verify that an adjacent dimmer and its load are working, then swap the loads between channel sixteen and the adjacent dimmer and note the result. It is of course imperative to swap the loads back again after the test to prevent an occurrence of that paranormal phenomenon, the mysterious moving fault.

If both the load and the dimmer test as OK then you have a fault which is possibly best dealt with by taking up Permaculture, macrame or wool-spinning, as you have completely missed the bus with electrical technology.

The most powerful piece of test equipment required for rapid and successful fault finding is an inquiring, methodical and above all, sceptical mind. Very few if any tools are required. If the DMX data lights are glowing on three racks, but the first one in the chain isn't working then you don't need a $1,200 DMX tester, or even one of those natty little tester plugs to verify the DMX stream. There's a pretty fair bet that the power to the racks is on as well, so you can also leave your mains-rated multimeter with its finger guards and shrouded connectors, resting in its high impact holster. If you can't believe the evidence of your eyes then don't: assume nothing, believe no-one, check everything.

by Andy Ciddor
© Copyright The Kilowatt Company